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Privacy Policy

 

RUNLOLA makes a commitment to protect all your personal data. Our privacy policy is listed below. If these policies should change we will publish the updated version on our website.

 

What type of data we collect

RUNLOLA collects the data that you provide personally or that we become aware of during your usage of our website or during your purchase in our retail locations. We collect and store data that you enter on our websites or that you provide to us in our retail locations or via other communication channels. For example you provide us with your data when you sign-up on our websites, login, perform a search, place goods in our cart, pay for goods, participate in a survey or sweepstake or promotion, apply for a job, request are marketing material or communicate with the customer service of RUNLOLA. As a result of these actions you may submit personal data to us, for example your name, address, phone number or email address or information about payment methods or personal preferences regarding purchases and products. If you apply for an open position you might submit your name, address, phone number and email address, your professional experience, employer's references and other personal information regarding your background and experience.

We may use your e-mail address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful. We will do so only if you have indicated that you donot object to being contacted for these purposes. At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by unsubscribing here.

Furthermore we automatically collect and save certain information about interactions with our website, our offerings and advertisements when you visit our websites, including your IP address, your browser type and operating system as well as clickstream- and weblog files.

 

Facebook Remarketing / Retargeting

Our websites contain remarketing tags for the social network of Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our websites, a direct connection is set up between your browser and the Facebook server via the remarketing tags. Facebook then receives information that you have visited our site using your IP address. This enables Facebook to assign your visit to our sites to your user account. We can use the information obtained in this way for displaying Facebook ads. Please note that we as provider of the websites receive no information concerning the content of the data transferred or its use by Facebook. Further information can be found in Facebook’s Data Use Policy. If you do not want your data to be collected via Custom Audiences, you can deactivate Custom Audiences here.

 

Google Analytics and Google Remarketing

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: ´This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en

 

How RUNLOLA uses your data

The data and information about you that we collect will be used to offer you our services, a supreme shopping experience, the newest fashion trends and personal style news. If you participate in a survey, sweepstake or promotional campaign we will use the data supplied by you to improve our offering and to evaluate if you are considered for a price. Your personal data is not sold to any third-parties. We do not forward your data to non-connected third-parties or to connected third-parties that might want to offer you their own products and services, provided you have not asked us to or agreed to the forwarding of your information.

If need be we will make your data available to third-parties or companies connected with RUNLOLA if that is required to complete a transaction or to carry out a requested service.

We can submit your personal data to third-parties or to companies connected with RUNLOLA with whom we have a contract regarding the provision of services on our behalf. All companies that act on our behalf are legally obliged to ensure the privacy of your data and to only to carry out the services as requested by us.

We can forward personal data of our customers as far as it is legally allowed or required, for example in relation to a subpoena or a similar legal proceeding, or in reports requested from government authorities, in the context of a credit check, as part of insurance- or risk-management related documents or in the context of a business merger, a corporate acquisition or a payment default. We can forward your data to prevent fraud and other criminal offenses and to make legal claims resulting from the contracts between you and us.

We make every effort to inform you about how we use or forward your personal data, to inform you and enable you to make a well-informed decision regarding an interaction. Your personal data is used by RUNLOLA in different ways:

    • Online transactions. If you make a purchase on our website we contact information about you. You may visit our website without registration, but when you add products to your cart, create a wish-list or interact with our website in another way, you have to submit certain information about yourself, including your name, your address, your phone number and email address, in order to create an account on our website. We will help you select a username and password to ensure the safety of your account data. If you apply for an open position online, you also have to submit information about your background and experience.

 

Our security policies

Our security policies restrict the access to any personal data of our customers to entitled employees and approved contractors. Entitled employees and approved contractors may use the personal data of our customers only for business purposes related to RUNLOLA. Our employees are bound to our policies which bind them to using personal data strictly confidential. We will sanction any employees that infringe on these policies, and we may terminate these employees.

We use physical, digital and procedural safety measures to ensure the safety of the personal data of our customers. For example we use firewalls, encoding techniques and/or authorization procedures to ensure the safety of your visit on our website. The data of your payment method is treated according to the safety standards of our branch of industry. Unfortunately it is impossible to guarantee that a data transmission over the internet is absolutely secure. Despite our best efforts to keep your personal data secure, RUNLOLA can not guarantee the safety of the information that you submit to us; You submit your data at your own risk. In case of a breach against our privacy policy or the safety of your personal data, we will inform you as far as it is required and possible, so that you can take the required precautions to protect your data. Provided you do not make any differential claims, we will in these cases inform you via the email address that you have submitted when you signed up for our websites.

 

Links to websites of third-parties and websites that use our branding

Our websites may contain links to websites of third-parties. Please note that RUNLOLA is not responsible for the privacy policies and actions of these websites and has no control over them. This privacy-policy only applies for personal data that is collected by RUNLOLA.

 

Children may not visit our website

Children may not use our website. We ask that minors (below 18 years of age) use our website only together with a parent or legal guardian. Children below 13 years of age should not submit any personal data, their name, address, email, phone number, photos, videos geographical information regarding their location or other data via blogs, sweepstakes, promotions or in any other way, even with the permission of their parents or guardian. If a child below the age of 13 submits data to our website and RUNLOLA learns that the submitting person is a child, we will delete this data as soon as possible. Since we do not request information from children below the age of 13 and do not collect this information knowingly, we will not use this information or forward it to any third-parties.